Rocket City Momentum (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, scheduling pages, or engage with our services.

By using our website or services, you agree to the practices described in this Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Email address

• Phone number

• Business information

• Payment information (processed through third-party providers)

Automatically Collected Information

• IP address

• Browser type

• Device information

• Pages visited

• Cookies and tracking technologies

Client Content

If you participate in a coaching session, workshop, filming session, or submit materials to us, we may collect and store:

• Video/audio content

• Photos

• Brand messaging documents

• Form submissions (including from GHL)

2. How We Use Your Information

We use collected information to:

• Provide and improve our services

• Process payments

• Schedule appointments

• Send confirmations, reminders, and follow-up communication

• Deliver content, videos, or coaching materials

• Analyze website performance

• Communicate updates, promotions, or newsletters (you may opt out anytime)

3. How We Share Your Information

We may share information with:

• Third-party service providers (Go High Level, Stripe, PayPal, Google, Zoom, etc.)

• Contractors or team members assisting in delivery of services

• Legal authorities, if required to comply with law

We do not sell your personal information.

4. Cookies & Tracking

We may use cookies, pixels, and similar tracking technologies to enhance your browsing experience and analyze usage.

You can disable cookies via your browser settings.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your information for as long as necessary to provide services or comply with legal obligations.

7. Your Rights

Depending on your location, you may have rights to:

• Access your data

• Request correction or deletion

• Opt out of marketing

• Request a copy of your data

To submit a request, email: [your email]

8. Third-Party Links

Our website and communications may include links to third-party platforms.
We are not responsible for their content or privacy practices.

9. Children’s Privacy

We do not knowingly collect information from individuals under 13.

10. Changes to This Policy

We may update this Privacy Policy at any time. Updates become effective when posted.

11. Contact Us

If you have questions about this policy, contact us at:
Rocket City Momentum - info@rocketcitymomentum.com

RCM TERMS OF SERVICE TEMPLATE

Last Updated: 11-17-25

Welcome to Rocket City Momentum (“Company,” “we,” “our,” “us”). By accessing or using our website, booking services, purchasing products, or participating in any coaching, consulting, or media services, you agree to these Terms of Service.

Please read them carefully.

1. Use of Our Website & Services

You agree to use our website and services in compliance with all applicable laws and these Terms.

You may not:

• Interfere with the site’s functionality

• Attempt to access restricted areas

• Use our content for unlawful or commercial misuse

• Copy, distribute, or resell our materials without permission

2. Scheduling & Appointments

When booking an appointment, you agree to:

• Provide accurate information

• Arrive on time (in person or online)

• Provide notice if rescheduling

We reserve the right to decline or reschedule sessions as needed.

3. Payments, Refunds & Cancellations

Payment terms vary based on the specific service purchased.

Unless a written agreement states otherwise:

• Payments for workshops, content packages, filming, coaching, and consulting are non-refundable once services begin.

• Missed appointments without notice may be charged or forfeited.

• Monthly memberships will auto-renew unless canceled in advance.

4. Intellectual Property

All materials created by Rocket City Momentum — including videos, scripts, content strategies, frameworks, documents, and training materials — remain our intellectual property unless otherwise stated.

Clients receive a license to use final delivered assets for their business.

5. Client Content & Releases

For filming or recording sessions, clients grant us permission to:

• Record audio, video, and photography

• Edit, produce, and deliver content

• Store files in secure platforms

We do not publish or publicly share client content without written permission.

6. No Guarantees

We provide strategic guidance, media production, and coaching based on best practices and experience, but we cannot guarantee specific financial or performance outcomes.

7. Limitation of Liability

To the fullest extent permitted by law, Rocket City Momentum is not liable for:

• Business losses

• Data loss

• Delays caused by third parties

• Indirect or consequential damages

Your sole remedy for dissatisfaction is to discontinue use of the service.

8. Third-Party Services

We use third-party tools (e.g., Zoom, Stripe, GHL).
You agree to their terms as well when interacting through our platform.

9. Termination

We may terminate or refuse service if we believe a client violates these Terms or behaves in a threatening, abusive, or harmful manner toward our team.

10. Governing Law

These Terms are governed by the laws of the State of Alabama.

11. Changes to Terms

We may update these Terms at any time. Continued use of our services means you accept the updated terms.

12. Contact

For questions regarding these Terms, contact us at:
Rocket City Momentum - infor@rocketcitymomentum.com